The way the City of Watertown delivers emergency information has changed. The City has officially launched CodeRED, a new emergency and time-sensitive notification system designed to reach Codington County residents quickly.
In the past, emergency alerts were delivered through local cable and radio, as well as shared on social media. As residents move to streaming services and different platforms, cable tv has its limitations — and social media alone is not a way to deliver timely information.
In an emergency, such as a tornado, evacuation, gas leak, or other public safety threat — Watertown’s 911 Center can send alerts by phone call, text message, email, or TTY directly to residents — providing a direct, reliable way to share important information.
This new program allows the City to send alerts based on location, whether that’s one neighborhood, a few blocks, or to the entire community, so the right people receive the right information at the right time.
Voice calls from CodeRED will come from (206) 536-3695. Some devices may flag it as unknown or potential spam since it is not local – Save the number to recognize official City emergency alerts.
The system includes phone numbers available through the Codington County 911 database, but it does not include every mobile number or preferred contact method. Creating a free CodeRED account increases the likelihood that important information reaches residents, however they prefer. It allows residents to add phone numbers and emails, register an address to receive alerts targeted specifically to that area, and subscribe to other kinds of community notifications.
While emergency alerts are the primary purpose of CodeRED, the system will also be used for other time-sensitive notifications that may require action. This includes categories for snow removal, City services, Utilities, geo-targeted severe weather alerts, and other timely categories of information. When signing up, residents choose which non-emergency alerts they want to receive.
Residents and businesses can create a free CodeRED account at www.watertownalerts.com or by texting Watertown to 36475. Creating an account is easy and it ensures important information reaches you. CodeRED improves the City’s ability to communicate timely information.