WFR responded to a 5 car pile up at 1235 at the intersection of Arrow Ave and 19 St NE. Upon arrival, we assisted WPD with blocking traffic and assessing people involved. 2 people were transported by ambulance and 3 vehicles were towed away. The roads were extremely icey and snow was heavy. It took 1 hour to clean up the scene and reopen the roadway. Please remember as we begin winter to allow extra time and drive slow and cautiously!! BC McElhany