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Lost & Found

The airlines serving the Watertown Regional Airport handle millions of bags a day without mishap, but the system is not perfect and faults are bound to occur. If your bags are lost or delayed, the following tips may be helpful:

  • Immediately file a missing baggage form and obtain a copy of it for your records. The airline may also ask you for the baggage tags you received upon check-in.
  • Obtain the toll-free phone number for the airline's baggage claim department or visit the airline section of our website for a directory of phone numbers. This phone number will serve as a resource for you to regularly check the status of your claim.
  • Ask the airline about their reimbursement policy for any items lost or damaged.