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Accessibility Guide

The Watertown Regional Airport works hard to make the travel experience easy and safe for all passengers. Please let us know if there is anything we can do to make your experience more comfortable.

Table of Contents

    Airlines

    Car Rentals

    Elevators

    Restrooms

    Security Checkpoint

    Service Animals

    Wheel Chairs


Airlines

When booking your flight with an airline, be sure to let the airline know of any special needs or assistance you may require. Airline employees are on hand to provide wheelchair assistance, if needed.

Car Rentals

Most car rental agencies offer vehicles with hand controls, if given 72 hours notice prior to arrival. Contact your rental agency for reservations and additional information.

Elevators

The Watertown Regional Airport is a single-level facility, with no elevators, and quick access to the security checkpoint.

Parking

Convenient parking spaces are reserved in all parking lots for those with disabilities.

Restrooms

All airport restrooms have an extra-wide stall with side railings and are accessible to individuals with wheelchairs or walkers. A family/unisex restroom is also available.

Security Checkpoint

Individuals requesting access through the security checkpoint must have a boarding pass. If you need assistance to your gate, a friend or relative may request a pass from your airline. Passengers with disabilities should advise Transportation Security Administration (TSA) staff of any special needs prior to screening.

Service Animals

Service animals are welcome throughout the airport while assisting their owners. Service animals are defined as dogs that are individually trained to do work or perform tasks for a person with a disability.

Wheelchairs

Please contact your airline for wheelchair assistance to and from your airline gate. If you encounter problems locating an airline representative, please visit the Airport Administration Office.